Over the years we have refined our message on hold process to be extremely efficient. In fact, we are often praised by our clients as having a much "smoother than expected" system that yields extremely custom messaging.

Our message on hold programs are truly "custom". That's right, because they are created about you, and your practice. While others speak of "customized" or "personalized" messaging, these products turn out to be "cookie cutter, drop your name in here" programs that are so general that they're actually ineffective. Our process involves learning about your veterinary practices' offering and personality so that our messages parallel your clients experience in the practice.

At InTouch Practice Communications, (formerly On Hold Advertising, Inc) we are so confident in our reputation within the veterinary industry, we encourage you to ask your colleagues who they would recommend for custom On Hold Advertising programs. We are thrilled on a daily basis when new practices call us after "posting" questions on their veterinary chat boards, or listening to speakers at national conferences.

Since we have provided fully custom On Hold Advertising programs to thousands of veterinary practices nationwide (with clients also in New Zealand and Switzerland) we would be happy to provide you with a few practices in your area that currently utilize our services. Can other message on hold vendors say that? We didn't think so.